Vision’s services include the firm’s award-winning Mobile Lifecycle Management and TEMsolution, BYOD Management solutions, Mobile Deployment Support solutions, Corporate Device Repair and Advanced Replacement solutions, and administration of Mobile Device Management (MDM) systems. “All of Vision’s solutions are designed to streamline management of enterprise mobile environments leveraging a managed-services model. This delivers significant financial and operational savings for our clients,” says Kevin Steffes, President and CEO at Vision.
With Vision, clients are able to outsource wireless administration and support while reducing costs and increasing operational efficiency
Vision’s flagship solution, called Mobile Lifecycle Management and TEM, provides increased visibility and control over enterprise mobile assets and expenses using an intuitive management portal to track and support the client’s mobile environment. This comprehensive solution enables wireless ordering via a custom eProcurement portal and includes mobile asset management, change management, mobile help desk support, TEM reporting, expense optimization, and cost allocation. “This is truly an end-to-end solution,” says Steffes. “Our unique combination of technology coupled with our managed-services model automates the business processes required for enterprise mobility management. With Vision, clients are able to outsource wireless administration and support while reducing costs and increasing operational efficiency.”
In today’s competitive marketplace, companies are empowering employees with advanced wireless technology and mobilized business apps to increase their business advantage. However, large scale mobile deployments that span multiple wireless carriers are complex to manage and can consume a company’s limited IT resources. Vision’s Mobile Deployment Support simplifies the rollout of new wireless devices and apps by providing the Planning, Project Management, Provisioning, Device Staging/Kitting, and End User Support services required to ensure a successful outcome. “Vision provides rapid, on-time deployment of business-ready mobile devices to keep our client’s business running smoothly,” says Steffes.
Client Engagement Example
A multitude of clients have benefited from Vision’s solutions. For instance, the largest pharmacy health care provider in the U.S. leverages Vision to manage its expansive mobile environment. Vision recently deployed over 2,500 new devices for the client, providing device-staging and kitting along with mobile help desk services that include support of the client’s Mobile Device Management (MDM) platform. This has reduced the administrative burden on the client’s IT resources and increased end user satisfaction. Vision’s Mobile Lifecycle Management and TEM solution is used to manage all corporate-liable devices, including those of business entities recently acquired by the client. This ensures centralized visibility and control of all mobile assets and expenses across the client’s entire organization. Integration of Vision’s solution with the client’s Ariba system provides a seamless process for ordering new wireless services. In addition, integration with the client’s Human Resources and AP/Financial systems enables Vision to track changes in employee cost centers that impact expense allocation across the client’s departments. Vision also supports the client’s Bring Your Own Device (BYOD) program by providing a user registration portal, assistance with MDM/security/ email access, and management of stipends applied to the carrier invoices of end users.
With a growing clientele, Vision has emerged as the leader in the market for Enterprise Mobility Management solutions. Going forward, Steffes says, “We will extend our system to support international TEM services and integrate our technology platform with leading MDM providers.”