The telecom back office is perceived very differently depending on who is asked. If employees across all departments were asked to describe their impressions about the applications they use every day to run the business...  more>>
Monday, August 4, 2014
Major Marketplace Drivers The big challenge—which also presents a major growth opportunity for the sector—is that consumers are addicted to connectivity and speed. ...  more>>
Monday, August 4, 2014
To support the ongoing move by enterprises to relocate applications to the virtual private cloud, Communications Service Providers (CSPs) are leveraging a new foundation of virtualization and automation....  more>>
Monday, August 4, 2014
It is estimated there are approximately four zettabytes (1021) of data today and this total is increasing at 50 percent per annum. This growth is driven by the proliferation of digital devices and technologies ...  more>>
Tuesday, August 5, 2014
Nuance Communications, a software company mainly dealing with speech and imaging applications, has announced that its Dragon Voicemail-to-Text...  more>>
Thursday, September 11, 2014
Aspect Software, a provider of customer interaction management, workforce optimization, and cloud solutions has launched Active Assignment, a SaaS-based real-time agent workforce management solution that aims at maximizing agent idle time...  more>>
Monday, September 22, 2014
RACO Manufacturing and Engineering – a provider of remote monitoring, reporting and alarm notification systems, launches, a new SaaS application to view, monitor...  more>>
Thursday, October 16, 2014
OneConnect, a telecommunications provider has announced new features and updates for their Hosted Call Center solution. The latest update offers enhanced usability, overall efficiency and scalability. ...  more>>
Tuesday, January 27, 2015
Collaboration to Explore New Markets through Trading Communications Solutions...  more>>
Tuesday, November 18, 2014
Joint Effort from HP and Nokia for NFV Solutions Empower Telco Operators...  more>>
Tuesday, November 18, 2014
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